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IN THE NEWS: Saint Thomas Health pilots InQuicker

Saint Thomas Health is proud to partner with InQuicker, the local company providing online emergency room scheduling, in an effort to decrease unnecessary wait times. The Nashville Business Journal is the first to break the story. Read more online.

InQuicker lands first local hospital client

E.J. Boyer

Staff Writer-Nashville Business Journal

Nashville-based InQuicker, the boot-strapped startup that allows patients to check in and wait online for medical visits, has landed its first local hospital client.

Saint Thomas Health has signed on to pilot the service at the emergency room of Saint Thomas Midtown Hospital (formerly Baptist Hospital).

"Saint Thomas Health constantly looks for ways to better serve our patients," said spokeswoman Amanda Anderson. "The Saint Thomas Midtown Hospital emergency room is one of the busiest in Middle Tennessee and we recently began a pilot of the InQuicker online waiting service in an effort to decrease unnecessary wait times."

Anderson said the hospital is in the early stages of the pilot and will make a decision on expansion in the coming months.

InQuicker, which launched in Nashville in 2006, has over 200 clients across the country, and generated revenue of $3.3 million last year. But the service hadn't been offered in any local emergency rooms until now.

"We're thrilled to be partnered with Saint Thomas Midtown," said Chris Song, InQuicker spokesman. "We are excited to have a Nashville facility because we are, at the end of the day, a group of health care consumers who created InQuicker because it's something we wanted for ourselves, family and friends. To have that in town is meaningful for us personally, and professionally, because this is our home."

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